Listing & Leads Coordinator

Job Type: Full Time
Work Location: Ajman, UAE

• Records, sources, assigns, and tracks all leads
• Manages cultivation of leads from acquisition to conversion
• First point of contact in handling leads online/offline
• Keeps the Team Leaders informed regarding any problems or issues that need to be handled
• Do initial qualification on leads
• Assign buyer leads to sales agents
• Pursue and follow-up on leads daily, documenting all activity consistently within system.
• Communicate with Prospects, through a multi process of calls, emails, SMS text and other forms of communication to leads
• Assist prospects with remotes tours and any access issues as appropriate and escalating to line manager.
• Manage and document the pipeline using CRM, conducting appropriate follow-up on a consistent basis.
• Reporting and analyzing the cost of lead/campaign plus conversion rate
• Reporting and analyzing the cost of converted and lost leads
• Reporting and analyzing the lost leads rate, reasons and making efforts to re-convert the lost leads
• Cost benefits analysis
• Comprehensive reporting to management
• Gap Analysis
• Entering info into CRM
• Developing and improving metrics for performance of sales and marketing
• SMS campaigns, Email campaigns for lost leads or pipelines

• Bachelor Degree
• Minimum 2 years of U.A.E experience in Real Estate in same role
• Excellent communication skills
• English (Fluent): Mandatory
• Arabic (Fluent): Preferred